Flight Course Info is committed to respecting your right to privacy and protecting your personal information. Flight Course Info is bound by the Information Privacy Principles in the Privacy Act 1988 (Commonwealth). The following explains what information we gather from you when you go to our website, how we use that information and how you can contact us for more information.
Flight Course Info respects the Guidelines suggested by the Australian Direct Marketing Association, in it’s Code of Practice for Consumer Protection in ecommerce.
We also abide by the World Wide Web Consortium (W3C) Platform for Privacy Preferences Project (P3P). This policy is emerging as an industry standard providing a simple, automated way for users to gain more control over the use of personal information on web sites they visit.
In line with those guidelines, Flight Course Info would like you to be aware of the information we collect to provide your service. We do not provide third parties with access to your personal data, with the obvious exception of third party business partners such as the Domain Name Registries.
Information collected by Flight Course Info
Your contact information, including:
1. named individuals
3. fax numbers and
4. email addresses
5. Information about what services you have ordered from Flight Course Info:
6. Information about what services you have enquired
7. Your interest in receiving Flight Course Info email newsletters
8. Correspondence between you and Flight Course Info
9. A customer relationship management system in which details of conversations might be written by employees
10. Encrypted credit card details
11. Your accesses to our websites
What Flight Course Info does with your information
We do not your personal information available to third parties, with the obvious exception of
third party business partners such as the domain name registries.
We do provide aggregate data to third parties
We will contact relevant people to communicate billing and technical issues
We store website data and email queued on our servers, only for use as back-up data should it be required
We may customise our email newsletters and communications to reflect your interest in a particular service
We access historic correspondence and details about earlier conversions in response to customer service issues and, to conform to the edicts of the law or comply with legal process served on Flight Course Info
We store encrypted credit card details to allow us to process the subscriptions to our services
We monitor and store your online requests for webpage’s and services for research and to keep a history of your transactions with the business (this might include recording the fact you set up and deleted an email account, or took a trial in one of our services, etc)
As a customer of Flight Course Info you will receive occasional email communications from
Flight Course Info that relate to the services we provide to you, and you will have the option to opt-out of all non-essential email and postal mail.
Ground Floor, 255 Broadway, Glebe, Sydney, NSW 2037